Privacy Policy

Information We Collect

When you create an account on mapsmith.app, we collect your email address and a hashed version of your password. When you purchase a license, Stripe processes your payment information directly — we never see or store your credit card details.

How We Use Your Information

We use your email address to manage your account, deliver license keys, send password reset and account notification emails, and provide product support. We do not sell, rent, or share your personal information with third parties for their marketing purposes.

License Activation Data

When you activate a license key in the Mapsmith WordPress plugin, we store the site URL associated with that activation to enforce license limits. This data is used solely for license management and is visible in your account dashboard.

Analytics

We use Google Analytics (GA4) to understand how visitors interact with mapsmith.app. Google Analytics collects anonymized usage data such as pages visited, referral sources, and device type. No personally identifiable information is sent to Google. You can opt out by installing the Google Analytics Opt-out Browser Add-on.

Cookies

We use a single HTTP-only session cookie (mapsmith_session) to keep you logged in. Google Analytics sets its own cookies for usage measurement. We do not use advertising or tracking cookies beyond what is described above.

Transactional Email

We use Amazon Web Services Simple Email Service (AWS SES) to send account-related emails such as welcome messages, password reset links, license activation notices, and purchase confirmations. Your email address is shared with AWS solely for the purpose of delivering these messages.

Payment Processing

Payments are processed by Stripe. When you make a purchase, you are subject to Stripe's Privacy Policy. We store a Stripe customer ID associated with your account for order management and support purposes.

Data Retention

We retain your account data for as long as your account is active. If you delete your account, we will remove your personal information and revoke all associated licenses. Some data may be retained in backups for a limited period.

Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. If you are in the European Union, you have additional rights under the GDPR including the right to data portability and the right to lodge a complaint with a supervisory authority.

Contact

If you have questions about this privacy policy, please contact us at [email protected].